Q: How long will I be studying online?

It can be very distressing not knowing when face-to-face learning will commence again. All institutions are continuing to follow government advice and many lessons will be delivered online until further notice. If you have any questions about how your course is taught, the best person to contact is your Course Coordinator.

You can find out the name and number of your Course Coordinator by googling the name of your course, or checking your course guide on your university’s homepage.

Q: I need financial assistance. What are my options?

Many universities offer financial hardship support to students who meet a range of criteria. Students who are experiencing financial difficulties can also access a range of support services including interest-free loans. To discuss your options with your university, it is best to contact the student services team.

The Federal Government also recently announced additional supports that some students may be eligible for. For more information about the latest government financial supports, visit the Australian Government Treasury website

Q: What does online learning mean and how can I effectively learn?

Your learning resources and activities will run through a learning system such as Canvas, Blackboard and Moodle and may use other tools such as Zoom, Echo360 and Turnitin.

It’s important to check in regularly for new resources and announcements on your university email. Communicate regularly with your teachers and classmates. Make yourself a timetable to stay motivated or you might want to set up a schedule in your calendar and with your classmates, so that you follow lectures and study at the same set times.